****ed
<p>I have a dstv account so it been 2 months now they busy investigating my payment for jus ,now they busy disconnecting or suspending my service ...i am so ****ed ......they busy saying the finance department is solving the issue ,i mean realy for 2 months I sent the necessary documents but still struggling to solve the issue ay maaan nxa ....</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Jul 2017, 16:16Dear Zodwa Mchunu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Jul 2017, 16:16
Official
Dear Zodwa Mchunu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Jul 2017, 13:57Good day Zodwa Mchunu
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our record indicates that your payment of R365.00 was allocated to your account on the 20 July 2017.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply24 Jul 2017, 13:57
Official
Good day Zodwa Mchunu
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our record indicates that your payment of R365.00 was allocated to your account on the 20 July 2017.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,