MM
Moipone M

1 reviews | Active since Jan 2018

28 Nov 2019, 07:08

Early account suspension

So I woke up this morning and my service has been suspended. Yes I have not paid my subscription for next month but how am I already suspended If we’re still in the current month. It is the 28th today we’re 3 days away from month end, if you want to cut me off do so on the 1st not 3 freakin days earlier, I have until the 30th to pay this service. If I haven’t paid by then sure cut me off not days before the months ends. I paid for a full month in November so technically I should still get to enjoy my service, this is common sense I shouldn’t even be querying this. This is pathetic maan sies

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2019, 08:52
Official
 Dear Moipione M, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team