1 reviews | Active since Dec 2014
E48-32 message on certain channels
<p>I have had my dstv for ages now. Recently, I get the E48-32 message on certain channels - There is no signal due to bad weather or a faulty connection in installation. I have not changed anything in my installation, it always worked perfectly. I have tried to phone the call centre and to follow the instructions online but it hasn't worked. I pay a lot every month for DSTV and I expect to at least be able to watch all my channels. This is not okay.</p>
Dear Bianca
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Bianca
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Bianca
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Best regards,
Dear Bianca
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Best regards,