MD
Mike D

1 reviews | Active since Oct 2012

10 Aug 2018, 19:50

E48-32 DSTV software upgrade forces hardware upgrade

E48-32 suddenly received on all and ONLY SABC channels. Other channels perfectly fine.. This on BOTH my Home and Holiday Home Explora decoders - happening simultaneously two days ago - what are the chances ???

Call Center can only say they have become faulty simultaneously. Its just Bad luck... I must go and buy new ones. I SMELL A RAT. This has been hard coded into these decoders (Especially the old Exploras) A little bit of Googling and there is a large spike in these complaints. Multichoice trying to force us to upgrade decoders ..... Unacceptable!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Aug 2018, 07:37
Official

Dear Wynand

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team