E19 error on Walka7 since 16 July 2015

Serial number: SGH ***<br> Customer number: ***5<br> Walka number: ***<br> <br> I am unable to use this device since 16 July 2015 at 1pm. It is now 28 July 2*** and im still unable to use the device.<br> <br> The reason for not being able to? Your utter incompetence and inability to remove a simple E19 error.<br> <br> Numerous complaints logged and hundreds of rands later in phone calls - and STILL IM UNABLE TO USE THIS DAMN THING! ***!<br> <br> Some ****** named Sello Mothua promised me on multiple occasions that he will take ownership of my query. Guess how many attempts he has made to come back to me. Wrong - he made ZERO ATTEMPTS AT CONTACTING ME.<br> <br> Completely and utterly unacceptable.<br> <br> So much for your amazing service philosophy.<br> <br> You have lost me as a customer because of your lack of understanding how your **** works.<br> <br> There is NOTHING WRONG WITH MY DEVICE AND MY ACCOUNT IS PAID UP IN FULL