e16_4 error

For the past 2 weeks it seems i have found a new vocation as multichoice seems to think i have nothing better to do than spend my time driving up and down to their offices to present proof of payment on a daily basis. The petrol and airtime i am wasting is ridiculous not to say the least. I finally called the CEO's office to be told there is only 1 P.A. available hence i must wait another god knows how many hours before i can speak to someone in charge. In the meantime my decoder is switched off due to non payment despite the fact that the payment was made. I am highly peed off to put it mildly. This is complete and utter ****.