E143-4 HORROR

Two weeks ago I purchased a second Explora2 to replace PVR on an Extraview package. I also linked a HD decoder on the same package. That was the beginning of the HORROR EPISODE.

I could not be connected for an unknown reason, I ended up requesting that Multichoice run the three decoders as individual accounts.

On Sunday I replaced the HD decoder with the third Explora2, and requested that the Extraview be activated. Twelve calls later to the call centre, only one Explora works well, the second cannot record nor rewind, and the third gives E143.

I have been promised a call from Technical department, and I'm still waiting.

Please could someone assist me.