E102-29 ERROR FOR THE 5TH TIME IN ONE MONTH!!!!!!!!!!!!!!!!!!!!!

i would like a call from you guys so you can actually explain to me why i have to write on this platform every single damn week about the same issue!!!!!!why are you failing to resolve your own issues?????????all you guys know is switching off if a payment is a day late. this by far is the worst experience i have had with you guys in all the years i have used your services. i actually want you guys to refund my full amount because your service is pure *******!!!!!!!!!