MM
Mpho M

1 reviews | Active since Feb 2024

07 Feb 2024, 19:51

😡😡😡😡

Payment was done to your account with Ref No *** on the 19th of January, one had spend over 2 hrs to get the line up and running, airtime was used #money... Few days later we experienced connection problems, still one had to spend money to get it sorted... I'm so disappointed in multichoice after so. Many years of being your client. I'm starting to believe that Netflix is far better than you guys. Please pull up your socks or else I will cancel as this is not working for me at all. I fully understand that most companies are going through financial challenges but please if you are one of them don't make your problem mine. Money was paid to your account therefore render the damn service. This will not be tolerated going forward. RSA Vs NGA, I'm missing a lot here and I've paid. Sort this thing ASAP.........

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2024, 20:20
Official
Hi Mpho , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team