SM
Solly M

1 reviews | Active since Mar 2017

27 Aug 2017, 20:11

E-30 for 2 days

Went into DSTV branch at Jabulani mall to pay my account on Saturday 26 August 2017, after 24 hours and 4 phone calls I'm still unable to watch my TV and I have lost now two days on my subscription. 4 ********** 301.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Aug 2017, 08:06
Official

Dear Solly

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Aug 2017, 10:21
Official

Good day Solly

Thank you for taking your time and respond to my call today.

As discussed, the signal has been sent through to your decoder to restore the service.

If the problem persists, please have the decoder tested at the nearest DStv service centre or agency. Our technical team will check the decoder and provide you with the relevant feedback.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,