LM
Luyanda M

1 reviews | Active since Apr 2016

20 Dec 2020, 20:24

E-102-29 FOR THE 4TH TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i am 8 days away from paying my subscription , and this is my 4TH time since the 3rd of December writing to you guys about the same issue. once again i got an sms saying i owe R126 and my services have been suspended, my services are active but once again the E102-29 error is back. clearly this is going to be an every week thing and you guys have no idea what you are doing over there. I want you to refund me my access fee , refund it for your incompetence and failure to fix your own issues, this is definitely not a way to run a business. would you guys accept such pathetic service from any one of your suppliers??highly unlikely, i regret wasting my money paying this month because it has been nothing but horrible.DO BETTER~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Dec 2020, 21:17
Official
Hi Luyanda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team