1 reviews | Active since Jun 2015
On the 21/08/17 I paid R1400 to reconnect my services 5 days later they cut it off again After 20min call they reconnect it again 5 Days later they cut it again Called in again reconnect again 5 days later same story Call in again then they reconnect again 5 days past same story again From the first call the lady assured they going to send a mail to the finance dept. and that they are extremely sorry for the inconvenience. All the other consultants tell me the same thing Today is the 3rd day since I called got two days left . Since the 21 August it take me 4 calls from my prepaid cell just to keep my service on All that calls cost me almost R140 This is unacceptable really The thing that just ****es me off is that every time they assure me the going to monitor the situation and everything is sorted
Dear Garth
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Garth
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
Good day Garth
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We confirm that the billing on your account has been corrected and your payment of R1400.00 has been transferred to your residential account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Garth
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We confirm that the billing on your account has been corrected and your payment of R1400.00 has been transferred to your residential account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
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