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Samkelly S

1 reviews | Active since Mar 2020

28 Mar 2020, 16:31

Duplicate decoder owners

I bought a decoder on the 26 March 2020 and i called the contact centre to activate it and i was told its already registered by another person. How is that possible? Now I am referred to the customer service to fix a mess i dont know and now i can now find a rceipt. Please advise

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2020, 16:54
Official
Hi Samkelly, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team