SM
Surprise M
1 reviews | Active since Nov 2009
16 Nov 2015, 13:45
Dumb sales person and stupid supervisor
I paid my account via cellphone banking. to my surprise services were disconnected. i phoned Randburg 3 times to sort out the matter. I was told proof of payment is required and I told them Ill only have time to go to the bank when im not at work. i knock off at 5 and banks are closed then.<br> why must I continue utilising this expensive service when accounts is filled with dumb useless people. why must I be ithout service when I've paid. this is all ********. Multichoice needs serious competition
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Replies (1)DStv (MultiChoice)'s replyOfficial
17 Nov 2015, 10:51Hello stmauda,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply17 Nov 2015, 10:51
Official
Hello stmauda,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
