DTSV's accounts department and their call center service are horribly ***********.

DTSV's accounts department and their call center service are horribly ***********. They suspended my services for no reason. The first time I called them they asked for proof of payment which I provided, a couple of days later they suspended my services again. The call center agent said the payment has not been allocated and blamed it on the previous call center agent. A few days later they suspended my signal again, today's call center agent says my account is in arrears but she can't even break down how the arrears accrued.