BM
Bonginkosi M
1 reviews | Active since Jun 2011
07 Aug 2015, 16:29
DSVT Multichoice is just like a fly in the ointmen
DSVT Multichoice is just like a fly in the ointment. DSTV changed my subscription without my consent, when l call the call centre they claimed someone change it on the internet, there is nothing they can do l have to pay. I ask to speak with the manager they are always on the meeting. I have made payment however they said the payment does not reflect on their side, I ask the how long it will take, they said they don't their system, their employees are ***********.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Aug 2015, 13:17Hello mpupubg,
We could not get hold of you today and discuss your query telephonically.
We're committed to providing you with excellent service. We have sent a detailed response to your personal email address, where you can provide us with the required information for further assistance.
Thank you for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically.
We're committed to providing you with excellent service. We have sent a detailed response to your personal email address, where you can provide us with the required information for further assistance.
Thank you for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply12 Aug 2015, 13:17
Official
Hello mpupubg,
We could not get hold of you today and discuss your query telephonically.
We're committed to providing you with excellent service. We have sent a detailed response to your personal email address, where you can provide us with the required information for further assistance.
Thank you for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically.
We're committed to providing you with excellent service. We have sent a detailed response to your personal email address, where you can provide us with the required information for further assistance.
Thank you for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah