mC
michael C

1 reviews | Active since Aug 2016

08 Aug 2016, 18:00

dsvt dont want to help us

<p>our HD decoder broke about a mouth ago . So we called then to get the new eplore and it took them 2 weeks to get back to us and then they said that they must check if we can afford it. that was two weeks ago. so all in all its been 4 weeks...... i dont why why we cant just call them this thing should only take 2 days. so now we playing for something that we dont have. i just want to get this done with </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2016, 05:00
Official

Dear Mr Michael Cooper

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2016, 09:00
Official

Good day Michael Cooper

Thank you for bringing this matter to our attention.

We unable to allocate your account with the information you supp****.

Please provide us with your customer number, smart Card number or ID number in order for us to investigate and resolve your concerns.

Kind regards

Rupert