CO
Cathy O

1 reviews | Active since Sept 2014

05 Apr 2022, 17:36

#Dstvstreamingstolemymoney

I actually made screen recording of the whole chat with my business banker.

Unfortunately it's to big to share.

As stated IT WAS DONE ON YOUR WEBSITE. Please get your financial department to do their job.

I have never seen such patheticness in my life. This have been going on from the 26 March.

You ask for the messages, we sent it. You ask for everything and we sent it. You ask for bankstatement - my personal stuff. But I sent it to you from my bank up. But no that's even not good enough for DSTV.

Now I have done enough! To help you do your job.

Follow up with your website people, with your secure payment providers.

I did pay that R699 for something you are unwilling to give me.

It was take from my account by DSTV streaming services. Like I said before, then actually money was ****** from me by DSTV Streaming. I have that proof. You make us look like *********, but really.

So now I had it!!!!!!!!!!!!

You get someone to investigate YOUR system! Either you switch on my streaming service (I PAID FOR) or I'll have to take up this matter and report this as ***** because someone took that money from my account.

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Replies (8)
CO
Cathy O's update05 Apr 2022, 18:18
Reviewer Update
You are attending to it from the 26 March.

But actually I see here on hello Peter more people complaining about the same thing

And the strange thing, all the 100's of call centre agents can even see payment was done.

It's now 18:17 Still no Streaming.

I want my streaming activated or I want my money back like in NOW.

#DstvStoleMyMoney


CO
Cathy O's update09 Apr 2022, 16:09
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:09
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:09
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:09
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:10
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:10
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney
CO
Cathy O's update09 Apr 2022, 16:10
Reviewer Update
I would go on the whole day till someone phone me. ASAP #DSTVSToleMyMoney