PT
Phil T

1 reviews | Active since Aug 2023

07 Aug 2023, 17:34

Dstv.stream ( DSTV Now ) Still Not Working

Dstv.stream ( DSTV Now ) , yes they have pushed out a new APP called dstv.stream, yes it looks much better to what DSTV Now looked like .. BUT making it look better is not fixing the issues you have , Buffering issues with live shows . Its not my local ISP or internet at home as I have more than enough bandwidth to watch Netflix etc without any issues. I would highly recommend DSTV speak to Netflix and ask them for help to help solve your issues.. I live in hope that you can sort this out. You should be pushing to resolve this as this is the way the world is moving , away from decoders and dishes on roof etc.. the world is streaming but DSTV is still trying to stream .. I do wonder if DSTV guys do even look at these and share this with the relevant department

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Aug 2023, 18:03
Official
Hi Phil Thersby, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2023, 20:35
Official
Hi Phil,

 We are truly saddened to read about your review, our sincerest apologies for your issues with the app. Please sign out from the app, restart your connection/ device, sign in again, and try again. If not, try another internet connection or kindly chat with us using https://chat.dstv.com/ for a prompt resolution.

Kind Regards,
Hello Peter Team



Best regards,