NS
Noma S
1 reviews | Active since Sept 2020
11 Sept 2020, 18:32
Dstv/Showmax
I am a Premium subscriber and my Showmax was disconnected. I contacted Dstv/Showmax endlessly asking why I had been disconnected as It had never happened to me before. Its been three weeks of back and forth. And when you don't subscribe they call you why are you not subscribing anymore. Well guess what its because of your pathetic service ! 3 weeks to get a problem fixed but when it comes to taking payment you are number 1. Well you will be losing another customer.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Sept 2020, 18:40Hi Noma,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Sept 2020, 18:40
Official
Hi Noma,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Sept 2020, 21:02Hi Noma,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you were already assisted with your DStv Showmax query. However, also managed to sold your DStv Now profile.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you were already assisted with your DStv Showmax query. However, also managed to sold your DStv Now profile.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Sept 2020, 21:02
Official
Hi Noma,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you were already assisted with your DStv Showmax query. However, also managed to sold your DStv Now profile.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you were already assisted with your DStv Showmax query. However, also managed to sold your DStv Now profile.
Kind Regards,
DStv: Hello Peter Team
Best regards,