DSTV's service leaves much to be Desired... Extremely unhappy longstanding client.

Since the 31st of March we have been struggling with multichoice to get our subscription amendments resolved. This has resulted in our service being ceased at least twice a week, the subsequent phone calls that we had to make long exceeding three hours of our personal time, telephonic costs etc. in our efforts to get the service we pay for as we have currently been without service and feedback for almost a week. We need a senior mandate holder to contact us to resolve the issues. We want the service and is most willing to pay for it, but Multichoice does not seem to be interested in resolving our issues.