JC
Jaco C

1 reviews | Active since Jul 2023

26 Jul 2023, 08:08

DSTV'S SERVICE IS THE WORST EVER

DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED. Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime. It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.

Unfortunately for you, I have the thread as proof of your incompetence and TOTAL disregard for your customers.

IT HAS BEEN 13 DAYS WITHOUT ANY RESPONSE FROM YOUR IT TEAM OR WHOMEVER IS SUPPOSED TO CONTACT ME. YOU ARE A DISGRACE AND PATHETIC

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2023, 08:40
Official
Hi Jaco,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

JC
Jaco C's update15 Aug 2023, 10:57
Reviewer Update
Typical !!!!! No response from your IT department. You are clearly doing nothing and ignore your customers, hoping they would go away.

You are a bunch of worthless ***********, not to mention lazy, ******* !!! You expect R1000 per month subscription WITH NO CUSTOMER OR PRODUCT SUPPORT.
JC
Jaco C's update15 Aug 2023, 10:58
Reviewer Update
And to your reply above, clearly you are not telling the truth !!!!
JC
Jaco C's update30 Aug 2023, 10:27
Reviewer Update
STILL WAITING FOR A RESPONSE !!!!!