JC
Jaco C
1 reviews | Active since Jul 2023
14 Jul 2023, 12:46
DSTV'S SERVICE IS THE WORST EVER
DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED. Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime. It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.
Ref : ***1
Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
14 Jul 2023, 13:07Hi Jaco,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jul 2023, 13:07
Official
Hi Jaco,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
JC
Jaco C's updateReviewer Update
14 Jul 2023, 13:13YOUR AUTOMATIC REPLY JUST SHOWS YOUR **** SERVICE
JC
Jaco C's update14 Jul 2023, 13:13
Reviewer Update
YOUR AUTOMATIC REPLY JUST SHOWS YOUR **** SERVICE
DStv (MultiChoice)'s replyOfficial
14 Jul 2023, 14:31 Thanks for your response.
Please note we are still working on resolving your query, feedback will be provided shortly.
Kind regards,
DStv: Hello Peter Team
Please note we are still working on resolving your query, feedback will be provided shortly.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jul 2023, 14:31
Official
Thanks for your response.
Please note we are still working on resolving your query, feedback will be provided shortly.
Kind regards,
DStv: Hello Peter Team
Please note we are still working on resolving your query, feedback will be provided shortly.
Kind regards,
DStv: Hello Peter Team
JC
Jaco C's updateReviewer Update
18 Jul 2023, 11:08Fantastic display of your utter disregard for your clients and their issues reported.
$ days and STILL no reponse
$ days and STILL no reponse
JC
Jaco C's update18 Jul 2023, 11:08
Reviewer Update
Fantastic display of your utter disregard for your clients and their issues reported.
$ days and STILL no reponse
$ days and STILL no reponse
JC
Jaco C's updateReviewer Update
18 Jul 2023, 11:085 DAYS !!!!!!!
JC
Jaco C's update18 Jul 2023, 11:08
Reviewer Update
5 DAYS !!!!!!!
JC
Jaco C's updateReviewer Update
26 Jul 2023, 08:05DSTV'S SERVICE IS THE WORST EVER
***
***
DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED.
Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime.
It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.
Unfortunately for you, I have the thread as proof of your incompetence and TOTAL disregard for your customers.
IT HAS BEEN 13 DAYS WITHOUT ANY RESPONSE FROM YOUR IT TEAM OR WHOMEVER IS SUPPOSED TO CONTACT ME.
YOU ARE A DISGRACE AND PATHETIC
***
***
DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED.
Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime.
It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.
Unfortunately for you, I have the thread as proof of your incompetence and TOTAL disregard for your customers.
IT HAS BEEN 13 DAYS WITHOUT ANY RESPONSE FROM YOUR IT TEAM OR WHOMEVER IS SUPPOSED TO CONTACT ME.
YOU ARE A DISGRACE AND PATHETIC
JC
Jaco C's update26 Jul 2023, 08:05
Reviewer Update
DSTV'S SERVICE IS THE WORST EVER
***
***
DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED.
Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime.
It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.
Unfortunately for you, I have the thread as proof of your incompetence and TOTAL disregard for your customers.
IT HAS BEEN 13 DAYS WITHOUT ANY RESPONSE FROM YOUR IT TEAM OR WHOMEVER IS SUPPOSED TO CONTACT ME.
YOU ARE A DISGRACE AND PATHETIC
***
***
DSTV'S SERVICE IS THE WORST I HAVE EVER EXPERIENCED.
Even with a reference number their agents on the Live chat refuses to use it and insists that the whole process is started everytime.
It has now been weeks and my issue has not been resolved and their IT dept NEVER contacts me.
Unfortunately for you, I have the thread as proof of your incompetence and TOTAL disregard for your customers.
IT HAS BEEN 13 DAYS WITHOUT ANY RESPONSE FROM YOUR IT TEAM OR WHOMEVER IS SUPPOSED TO CONTACT ME.
YOU ARE A DISGRACE AND PATHETIC