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Susan S

1 reviews | Active since Jan 2021

25 Feb 2021, 13:47

DSTV's MISLEADING OFFER

DSTV 's Misleading advertising: Received a text message saying "you still have time to upgrate to compact for R 100 less but 9 days left to grab this offer. Pay here..." When I contact DSTV to clarify why the link still is at my old package price...they tell me (after 3 attempts and people who don't understand what the question is) that the promotion is only for 3 months. THEN MENTION IT IN YOUR MESSAGE DSTV AND STOP MISLEADING YOUR CLIENTS and forcing them to go to Netflix . Your content is extremely poor as it is. My package upgrades at the end of Feb so not surprising I took the message at what it says and though it was for a year as no mention was made any where of 3 months, DISGUSTING ATTEMPT BY DSTV to upgrade their clients.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Feb 2021, 13:53
Official
Hi Susan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,