1 reviews | Active since May 2016

22 Nov 2019, 18:55

Dstv's incompetence

Worst experience ever!!! *********** call centre agents. I have been on hold for an hour, for departmental head!!! Wrong billing. Pulling up your socks is an understatement.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2019, 08:00
Official
 Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2019, 16:10
Official
Hi Solomon N,

On behalf of MultiChoice, I would like to apologize for the inconvenience caused. 

As per our telephonic conversation, please note that your services were disconnected due to a debit order that returned unpaid. 

Please send your bank statement to *** so that we can investigate. 
 

Regards
Ntando 

Best regards,