DSTV's bad customer service

I'm so furious with the way DSTV handle their customers and not taking them serious. on the 24th Of Jan 2020 I've made a payment of R595 to an incorrect account( ***4) . i immediately called them to transfer the funds to my DSTV (ID ***) that was in jan. 3 days later i my services got cancelled. called again (mind you EVERY time i call i spend about 60min with them, have to explain my situation to a different person) checked with the local Supermarket and i was told my account is in Arrear, how when I've made a payment and its basically a new account. they've AGAIN opened my services for like 3 days or so then i called AGAIN. I DON'T KNOW HOW MANY TIMES I'VE CALLED BUT (PLUS 10TIMES) , 1 it's not free to call DSTV, 2 I literally spend plus 60min on Call with them, 3 I'm being taken for a fool 4 they clearly dont know what customer service is 5 i have over 6 reference numbers which are clearly useless