DStvPrice lock nightmare!!

Two months you *****ed up my account because you weren't debiting my account. I ended up paying over 4 months’ worth of debits in one go because of your incompetence. Again the same thing is happening!! Do you not have the right people in your (finance) departments? I have never met or heard anyone have anything good to say about this company. The service is just the pits. Again, I’m going to sit with billing issues because of your lack of professionalism. Is there no way I can be given the option to pay instore or something? I’m seriously frustrated and cannot wait for my explora contract to be over. I would not Advise anyone to take the price lock option. It’s been a nightmare. And what’s worse is that the complaints department is just as terrible when it comes to dealing with complaints.