AG
Andrew G
1 reviews | Active since Dec 2013
17 Aug 2020, 11:53
DSTVNow app useless as DSTV themselves
DstvNow app on Samsung Tizen not working for last 6 days. Support is clueless, continuously asking to "clear data, reset tv, reinstall app and check internet". Look at the complaints, the issue is on the DSTV side. Get your useless technical team to investigate and fix!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 12:01Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2020, 12:01
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 21:05Hi Anben,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please forward the error, steps taken to resolve the issue to my email address, so that i can forward to the 2nd support line for an investigation.
I will then give you feed back within 24 hours.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please forward the error, steps taken to resolve the issue to my email address, so that i can forward to the 2nd support line for an investigation.
I will then give you feed back within 24 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2020, 21:05
Official
Hi Anben,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please forward the error, steps taken to resolve the issue to my email address, so that i can forward to the 2nd support line for an investigation.
I will then give you feed back within 24 hours.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please forward the error, steps taken to resolve the issue to my email address, so that i can forward to the 2nd support line for an investigation.
I will then give you feed back within 24 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,