#DSTVMUSTFALL

Good day - Ref ***3

I am furious with you lot at DSTV - after holding on for almost an hour trying to find solutions your agents couldn't even recommend - i eventually asked if I could be moved to a package that at least has showmax. Dstv Services were switched on and i got an email confirming i can resume using showmax - but thereafter i can't access Showmax and i am getting a 'free trial ' message. I called now and spoke to someone who sounds like i am disturbing them whilst they are in bed. She now tells me i am not connected to showmax and whilst i was holding on and still speaking- your system just cut me mid sentence. It is dispeakable how you treat your customer, especially those who have been premium subscribers. Do better / you will be shedding customers daily - judging from your lack of service - there is zero accountability and customers speak to agents who soind bored as hell. I need my money's worth and want that showmax asap before I take #DstvMustfall on social media.

I have had enough of BS service when i pay diligently using your App. Man up and fullfill your end of the bargain!

I am ****ed. Regards Phumudzo ***