HG
Hans G
1 reviews | Active since Jul 2014
19 May 2020, 11:17
Dstv(Multicoice) needs opponents
This is not actually a review just a pain in the backside. Dstv(Multicoice) needs a opponent that will force them to bring their prices down. Yet another problem is all the repeats over and over and over again.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
19 May 2020, 11:21Hi Hans,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 May 2020, 11:21
Official
Hi Hans,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 May 2020, 16:30Hi Hans,
Kindly note that we tried contacting you on 082******4 with ***, however we could not reach you.
Please note that we understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
There is also a limit on how much new content is produced every year.
Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
We’re also going to help you find more shows you might like, but never knew they existed (so please go to DStv.com for more information).
Kind Regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on 082******4 with ***, however we could not reach you.
Please note that we understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
There is also a limit on how much new content is produced every year.
Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
We’re also going to help you find more shows you might like, but never knew they existed (so please go to DStv.com for more information).
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 May 2020, 16:30
Official
Hi Hans,
Kindly note that we tried contacting you on 082******4 with ***, however we could not reach you.
Please note that we understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
There is also a limit on how much new content is produced every year.
Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
We’re also going to help you find more shows you might like, but never knew they existed (so please go to DStv.com for more information).
Kind Regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on 082******4 with ***, however we could not reach you.
Please note that we understand that you find repeats frustrating. We’ve taken this issue of repeats to heart and we’ve pledged to do something about it. While we can’t do away with all repeats, we plan to cut down on the volume and introduce as much fresh content as possible.
MultiChoice also engages in ongoing discussions with its channel suppliers in an attempt to reduce the repeats.
There is also a limit on how much new content is produced every year.
Please understand that the programmes on our international channels are unfortunately not controlled by MultiChoice. They are a direct feed that are sent from their satellite transmitters to our satellite station.
We’re also going to help you find more shows you might like, but never knew they existed (so please go to DStv.com for more information).
Kind Regards,
DStv: Hello Peter Team
Best regards,
HG
Hans G's updateReviewer Update
19 May 2020, 17:07And the expensive prices?
HG
Hans G's update19 May 2020, 17:07
Reviewer Update
And the expensive prices?
DStv (MultiChoice)'s replyOfficial
21 May 2020, 14:45Hi Hans,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. We review our subscription fees annually when we do our planning for our new financial year. Multichoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year. We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform. Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally. Since the start of the nationwide lock down, Multichoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers. Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Kind Regards,
DStv: Hello Peter Team
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. We review our subscription fees annually when we do our planning for our new financial year. Multichoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year. We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform. Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally. Since the start of the nationwide lock down, Multichoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers. Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 May 2020, 14:45
Official
Hi Hans,
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. We review our subscription fees annually when we do our planning for our new financial year. Multichoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year. We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform. Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally. Since the start of the nationwide lock down, Multichoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers. Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Kind Regards,
DStv: Hello Peter Team
It is an unprecedented moment in our modern lifetime as the world suffers the effects of the Covid-19 virus, which has impacted all sectors globally. We review our subscription fees annually when we do our planning for our new financial year. Multichoice had already announced the subscription adjustment before the rapid spread of the corona virus and lock down measures to be put in place by the government. Not all our packages have been adjusted some the subscription has remained the same to the as previous year. We have campaigns that we offer to our subscribers that see them pay a reduced subscription. Currently, the rental of Box Office movies has been reduced from R35,00 to R25,00, per rental of each movie. We have also increased our movie offering on the Box Office platform. Other channels have been opened to certain lower packages that would normally not contain these channel. The 24 hour news channels have been opened to certain packages to keep the world informed about is happening globally. Since the start of the nationwide lock down, Multichoice did understand the need to play a role in keeping our subscribers entertained while at home, and also created offers that reduce the subscription to qualifying subscribers. Please do take note that as we continue to keep the broad cast of our channels running, this comes with costs. Infrastructure costs, system costs, channel procurement costs, and all other costs to our various suppliers.
Kind Regards,
DStv: Hello Peter Team
Best regards,