DStv/Multichoice taking ineptitude to an art level.

<div>I have not been able to access Showmax since the upgrade approximately 2 months ago, although I have spoken to their consultants at least 5 times during this period. I accept they have tried, and escalated the matter to no avail. I simply cannot understand how DSTV/Multichoice can be so totally and completely ***********. If I miss one payment my account is suspended within 24 hours. However their bungling seems to bother them not in the least, after all they have my money so why bother giving me the service I pay for.</div>