Dstv(multichoice) service centre a disgrace

Made a payment to be precise (09.08.2020 21:13). Now its 23:27hrs, a few minutes before the next day start and still failing to connect.

Have communicated on Whatsapp, the result is embarrassing. I registered with a pass, the platform can't help passport holders, it requires only a SA ID holder.

Communicated on Facebook, the platform has an agent that takes long respond and technically uns****ed. Told to switch of the decoder ..rebooting...never worked.

Good to switch me off my viewing but bad to set me back viewing.

Disappointment to it best.

I personally wish, there be a better competitor(s) to dstv. Its a disgrace and failure as never seen in this market sphere.

Well, please kindly assist start deducting for my viewing on the 10th of August 2020 since this day is gone and done, and improve by training your stuff, employ call centres locally to cut down our calling charges which make us use direct calls as first preference to other platforms such as Facebook, Whatsapp, Twitter etc

Your response as Dstv will be much appreciated, personally(direct) and on this platform as I might be the only facing the same situation.

Thank you