DSTV/MultiChoice POOR SERVICE

I have been a customer for over 10 years and the level of service I have been receiving is very poor.

I have to say this and it has to be known that we as customers are frustrated, flabbergasted and disappointed with how we are serviced.

Ever since the DSTV contact centre changed from Randburg all went under.

The level of support is shocking to be honest.

I just want to be contacted and my query solved, it's been 50 days I am waiting to be contacted not my services resumed as they remain disconnected.

Its simple to fix this issue:

1. Downgrade my subscription from Premium to Compact 2. Remove the R400 I am told I am owing

I have been asking to speak to the supervisor however every time I am speaking to the supervisor they drop my calls

Below are the consultants I have been talking to whom I remember:

Nosipho

Zimkhitha

Zizo

Supervisor that hanged up the call on me:

Maria Cloote

Kind Regards, Mhlaba