MW
MICHAEL W

1 reviews | Active since Nov 2012

03 Aug 2020, 20:01

DSTV/Multichoice pathetic and unprofessional

DSTV cancelled/deleted my devices out of the blue. I stood in a que in ice cold weather at the N1 City Offices for 90 minutes to have it attended to by a totally *********** agent and her manager. There attempt to fix it totalle cancelled my online service now as well. I can’t get any device app or online to work. As a Premium subscriber for a decade now, this is very poor service. It is 10 days now since my personal visit to DSTV and still no fix. Will now cancel DSTv and kiss them goodbye. Netflix does not have this type of ****.

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Replies (2)
MW
MICHAEL W's update03 Aug 2020, 21:12
Reviewer Update
Please telk me how you can do anything without my account or smartcard number. Why are you such majestic *****s?
MW
MICHAEL W's update04 Aug 2020, 09:18
Reviewer Update
It is so typical of you to blame the customer! I am a highly intelligent person, and know exactly how things work. You somehow destroyed my service! all my apps on devices and online worked perfectly and now it doesn’t! I have tried signing in and out many times. it does not allow me to register or deregister a device. my account is obviously *******ed by your system .