1 reviews | Active since Sept 2016

03 Apr 2018, 19:57

DSTv/Multichoice *********** - billing and consultant staff.

DSTv/Multichoice should seriously reconsider their competency in respect of their billing systems and their consultants. I do everything right, according to what they advise me to do. I pay diligently and on time. However, due to their own incompetencies, I have to suffer being taken off the air, when I want to watch programs for which I have paid in advance. I see multiple complaints on this site, but seemingly Multichoice is not able to improve. It is time to get popular support mobilized, and complain to the Consumer watchdog organisations. This I intend to do. Johan Bester

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2018, 09:30
Official

Dear John Baxter

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team