DSTV/Multichoice disappointed

I was contacted by Dstv/multichoice during August or September 2018 to try and sell a Dstv decoder explora on 24month contract to me. The amount payable on this contract would have been R749 per month. Take note I was up to date with my current contract for Dstv decoder PVR. Every month I paid R850 approximately, my question to the seller was can I still use my PVR and Explora which was positive answered where the indicated I will only pay R749+R90 extra for extra view and then insurance which is less then R30. So to my surprise on several occasions my Dstv connectivity was cut due to so called non payments. An the amounts indicating was R1200 and a R1980 where it comes from I don't know. After several times calling Dstv with my airtime I must hear Dstv don't call customers back. I discovered my PVR full packet is still running in the background and Dstv can't stop it whilst the explora is also running and end being now a double payment. I use to have a debit order but cancel it due to the high installment per month suddenly now. Dstv says they can't stop the PVR it gives them an error, they have to exculate it to they technisions that has up to now not even contact me or try to find out what is the problem. In the meantime my account already indicating that I will have to pay R1714 for what I don't know. I want to expose Dstv and tell everyone out there what bad service these company is delivering. Really you get people that does not pay at all and I'm as a loyal member received these kind of treatment. Please assist to cancel this explora for good and go back to my PVR I think I will have much more peace like I had before. I'm tired of calling and here same stories over and over. Time is money and money is a scares commodity in this country. Your assistance will be appreciated. My email is **********