1 reviews | Active since Jul 2017

20 Jan 2020, 12:30

Dstv(multi choice)

Dstv just block/disconnect me in their service twice without letting/alert me know or sending any message on my phone or at the decoder...I only notice that after my service/network been blocked...and to re-connect is extra money which I'm not happy about that at all....well I used to get/received message before 2/3days before,but not anymore

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2020, 21:42
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2020, 21:48
Official
Hi Regopotsoe Fox Thakadu,

On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service. 

We were unable to access your using the details you provided. 

Please reply privately with your ID number or Smartcard number so that we can access your account. 

Regards
Ntando 

Best regards,