1 reviews | Active since Dec 2020
DStv/MNet package grossly overcharged
I subscribe to the DStv/Mnet package which was the old MNet analogue service which was migrated during March 2018 to satellite. A satellite dish and a DStv HD decoder were installed during migration. This package consists of 6 channels, viz MNet, CSN and 4 free-to-air channels,i.e. SABC 1,2,3 and e-tv. The major concern is the monthly premium of R485,00 pm from April 2021. When you do a cost per channel comparison with other DStv packages, you will come to the conclusion that the DStv/MNet packages is grossly overcharged. The Premium package costs R5,28 per channel against the R80,83 fir the DStv/Mnet package. Also the percentage increase from 1 April for the relative package is 9%, way above the inflation rate, as compared to the 1,2% for the Premium package. These matters were brought to the attention of DStv on 7 April, and numerous correspondence thereafter, only to receive a parrot like "cut and paste" replies from their HelpDesk consultants. Writing draft replies is not their forte. As we speak, the matter is still unresolved. If there are other DStv/Mnet subscribers reading this, and you agree that you are being fleeced by DStv, to take it up with them.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
