#dstv******ion
<p>Multichoice or DSTV are an ******ion agency . Just short of bogus service provider . </p> <p>Why do I have to keep being billed for a service I am not receiving ?</p> <p>If I do not receive a picture from my decoder or tv and I spend over an hour on the phone with your call centre agent and still don't have to fault sorted, why do you keep billing me?</p> <p> </p> <p>Why do I have to pay an installer to come check what is the fault if I am paying an exorbitant service fee?</p> <p> </p> <p>Why does Multichoice have only one(1) service centre in Polokwane if there are 3 malls in town? Why do I have to queue for hours to sort out a service that I have already paid for?</p> <p> </p> <p>Why should I pay +/- R1000 to watch television? </p> <p> </p> <p>Why can't we pay per channel that we want to watch ?</p> <p> </p> <p>Why does multichoice package the channels for its clients?</p> <p> </p> <p>This is ******ion par excellence! I am very angry!</p>
Dear Chivhuda Rascal
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Chivhuda Rascal
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Chivhuda Rascal
Reference is made to our telephonic conversation in regards to your concerns.
We advised on our scheduler policy and that you should take your decoder in for testing.
We also agreed that we will break your extra view link and only have your Explora active up until your secondary decoder is fixed.
Thank you for taking the time out to bring your concerns to our attention. As we continue to improve our service offering, feedback like yours is extremely valuable
Kind Regards
Rupert
Best regards,
Good day Chivhuda Rascal
Reference is made to our telephonic conversation in regards to your concerns.
We advised on our scheduler policy and that you should take your decoder in for testing.
We also agreed that we will break your extra view link and only have your Explora active up until your secondary decoder is fixed.
Thank you for taking the time out to bring your concerns to our attention. As we continue to improve our service offering, feedback like yours is extremely valuable
Kind Regards
Rupert
Best regards,
