DSTV you force people into making choices

<p> I have had a contract for the last 13 years with DSTV. I can't fault them for much except for all the re runs but what really disappoints me is how DSTV forces one to upgrade our decoders..against our choice. If you don't you get told by a consultant that you are unhelpable due to not having the Explora and that you are basically going to being paying your R980 a month for nothing until you fork out a further R1000 to upgrade.. this would be the second time in my time with DSTV that I have been forced to do this</p> <p> </p> <p>How is this fair to me as a consumer??? I wonder if the CRC would agree with this???</p>