1 reviews | Active since Nov 2019
DSTV YOU DISGUST ME!!
DSTV / Multichoice, you DISGUST ME!!! 3 years after cancelling my subscription you hand me over to Blake & Associates for R209. When I asked what this was for, they told me if was the pro rata amount charged AFTER cancelling, when you so kindly let me continue watching DSTV for a few more days. I ask you with tears in my eyes, why would I ask to CANCEL only to be charged a pro rata. At the time i couldn't afford DSTV anymore, hence cancelling. Surely when you cancel this is something you tell people?? Blake and Associates then very kindly told me that its not your fault if I don't bother to read terms and conditions. So you HONESTLY expect me to read terms and conditions from a DSTV BOX that I purchased 5 years to cancelling DSTV. Are you actually kidding?? Who do you sharks really think you are bullying people for money 3 YEARS LATER!!!! Use my R209 to pay Blake & Associates and start treating customers better. Where is your TCF DSTV??? I was threatened with more calls and correspondence if I don't pay. Luckily for me with the new technology of today, I can ignore a call. I expect this outstanding amount to be removed from my name out of principal. If not, I will take this further. You cannot get away with treating people this way.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
