1 reviews | Active since Oct 2018
DSTV YOU ARE PATHECTIC AN ACCOUNT OF R3701 that is R649!!!!!!!
I DONT HAVE ANY WORDS!! AN ACCOUNT OF R3701 THAT IS R649!!!
About 3weeks ago I phoned dstv to ask them to upload data to my router without hesitating they did. But, never waited for the system to upload / to inform it was successfully uploaded. I phoned 3 times and asked them about the data cause no notification or data has been received. After the 3rd call they only informed me that the 1 &2 person I spoke to never waited for the system to inform it was successful so woth other words that 50G they loaded was loaded like 4times which they are billing me for. I was prepaired to pay R350 for 400GB well let say , R75 cause IAM STILL WAITING ON A REFUND FROM DSTV THAT I OVER PAID IN SEPT OF R275 THAT I STILL HAVEN'T RECEIVED.
YESTERDAY I PHONED AGAIN , TO CONFIRM WHAT IS HAPPENING WOTH MY ACCOUNT. THE REPONSE THAT I GOT WAS SHOCKING!!!! NOW DSTV IS INFORMING THAT SINCE JULY I HAVENT PAID THEM OR I HAVE AND I HAVE BEEN REVERSING THE PAYMENT!!!!! WHICH IS UN TRUE AFTER I PHONED MY BANK AND THEY TOLD OTHERWISE.
After all this now I need to send POP and bank statements to proof that I have paid them. Another year to wait and this is with an account of R3701 that going to be cut off after I have made my monthly installment.
DSTV YOU ARE PATHECTIC !!!!!!!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
