sB
sonja B
1 reviews | Active since Apr 2015
25 Apr 2015, 19:46
dstv xtraview
My xtraview doesn't work, file a complaint, got a case no with the promise that someone wiil get back to me, but still after 3 hours of waiting no success.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Apr 2015, 08:32Hello sonjab2015,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicated that you have been assisted with your Extra view complain on the 25/04/2015 by one of our agents, however if your problem is still persisting please let us know to allow us to escalate your complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicated that you have been assisted with your Extra view complain on the 25/04/2015 by one of our agents, however if your problem is still persisting please let us know to allow us to escalate your complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Apr 2015, 08:32
Official
Hello sonjab2015,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicated that you have been assisted with your Extra view complain on the 25/04/2015 by one of our agents, however if your problem is still persisting please let us know to allow us to escalate your complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Our records indicated that you have been assisted with your Extra view complain on the 25/04/2015 by one of our agents, however if your problem is still persisting please let us know to allow us to escalate your complain.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
Best regards,