DSTV - *** are you doing?!!!!!!!!!!!!!!!!!!!!!!!!

After ordering my Price Lock DSTV decoder from your website, and having it installed through YOUR list of installers, I get told by the call centre that the decoder is already registered with someone else?! WHAT THE HELL??????!!!!!!! Multi choice sent me this BRAND NEW DECODER, and it was STILL SEALED!!!!!!!!!!!!!!!! Now I cant watch DSTV, which I AM ACTUALLY PAYING FOR, because some idiot DSTV employee messed up?!!!! Not on!!!!! And I will repost this message every day, on every single media platform, until this issue is resolved!!!!!!!!!!!!!!!!!!