Dstv wrongly billed me

I am a Dstv Compact Subscriber and I have been with Dstv for over 9 years. Everything has been going well until last month September 2021 when Dstv/Multichoice wrongly billed me. I normally pay R560+ on my monthly subscription fee, to my surprise last month I was billed R743 and all my attempts to try and resolve the issue were unsuccessful and I must say Dstv is not very good at resolving anything they are only good at receiving the money from their clients. I paid the money even though I was not happy with my monthly bill because they were going to cut my Dstv subscription and would be liable for a reconnection fee.