Dstv wrong information leaves me without services until endnof the month

<p style="color: #555555;">My services were cut on the 12th of June. Now after exhausting efforts to sort his out I was told services were have to be paid upfront. That is why I am behind.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Now when my services were activated on the 17th I asked the agent when my payment is due and he told me on the 2nd of April. This is over the phone conversation I am referring to. I drew up my budget thinking I have to pay on the 2nd of April as told by Dstv.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Because of their mistake I am without services. Really good service Dstv.</p> <p style="color: #555555;"> </p> <p style="color: #555555;">And another thing in queried was charges on my statement amounting to R270. They can't even see the charges on their side, I had to send them a photo and they can't explain it!! I repeat can't explain the charges!!</p> <p style="color: #555555;"> </p> <p style="color: #555555;">Dstv making their mistakes mine</p>