NH
Nadia H
1 reviews | Active since Oct 2014
10 Aug 2023, 14:32
DSTV - worst service provider ever. Will never subscribe or support them again
We called DSTV in June as we were selling our house. We were told to pay R180 at Pick n Pay which we did. The installment still went off in July. This after the subscription was canceled. I have made numerous calls to DSTV without success. I keep being put on hold. I want my money back as I canceled and cannot be held responsible if people working for DSTV are ***********. Why don't they listen to the calls that are being recorded. Why must I pay for something which I never had.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Aug 2023, 14:48Hi Nadia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Aug 2023, 14:48
Official
Hi Nadia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NH
Nadia H's updateReviewer Update
18 Aug 2023, 11:57Good day,
I want to thank you for your great assistance in getting our issue resolved.
I wish you were the first person that I came into contact with when I had my issue as you resolved it immediately. I can confirm that the money has been refunded and I thank you for your great service.
A pitty I had to waste 90 mins of my airtime and speak to many other consultants and request for a supervisor to contact me without success.
DSTV needs more employees like you.
Kind regards,
Nadia
I want to thank you for your great assistance in getting our issue resolved.
I wish you were the first person that I came into contact with when I had my issue as you resolved it immediately. I can confirm that the money has been refunded and I thank you for your great service.
A pitty I had to waste 90 mins of my airtime and speak to many other consultants and request for a supervisor to contact me without success.
DSTV needs more employees like you.
Kind regards,
Nadia
NH
Nadia H's update18 Aug 2023, 11:57
Reviewer Update
Good day,
I want to thank you for your great assistance in getting our issue resolved.
I wish you were the first person that I came into contact with when I had my issue as you resolved it immediately. I can confirm that the money has been refunded and I thank you for your great service.
A pitty I had to waste 90 mins of my airtime and speak to many other consultants and request for a supervisor to contact me without success.
DSTV needs more employees like you.
Kind regards,
Nadia
I want to thank you for your great assistance in getting our issue resolved.
I wish you were the first person that I came into contact with when I had my issue as you resolved it immediately. I can confirm that the money has been refunded and I thank you for your great service.
A pitty I had to waste 90 mins of my airtime and speak to many other consultants and request for a supervisor to contact me without success.
DSTV needs more employees like you.
Kind regards,
Nadia