TY
Tamara Y
1 reviews | Active since Aug 2023
17 Jan 2025, 16:14
DSTV - Worst Service Possible.
These people are despicable ! My DSTV has ceased to work as has everybody elses' that I know but there is no way to contact the company and find out what the problems or how to fix it. I am assuming it is something to do with the digital switch over but who knows? . On phoning the helpline one is asked to key in an error number except my TVs are simply blank and not showing an error code number. You are then told by an automated voice to redial !!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Jan 2025, 16:28Hi Tamara,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Jan 2025, 16:28
Official
Hi Tamara,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Jan 2025, 15:34Hi Tamara,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please reply with the DStv Smart number, Decoder serial number, and suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please reply with the DStv Smart number, Decoder serial number, and suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Jan 2025, 15:34
Official
Hi Tamara,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please reply with the DStv Smart number, Decoder serial number, and suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please reply with the DStv Smart number, Decoder serial number, and suitable time to contact you.
Kind regards,
DStv: Hello Peter Team
Best regards,