Dstv worst service ever

Paid for service, emailed proof of payment 5 times but still no service. Getting conflicting information from the company, depending on who you talk to, lots of inconsistencies. At the end of the day the customer suffers. Asked to send proof of payment later told they do not honour it. Banks, last time I checked, only give out proof of payment when they receive the funds. DSTV either does not trust or value the banks or theircustomers