1 reviews | Active since Mar 2017

17 May 2017, 18:54

DSTV worst service EVER

<p>I called DSTV 3x today and still haven't finalised my issue. I spoke to Chloe who was going to contact me for feedback and didn't. Spoke to another I didn't get her name. She said I need to call back after I spent 30 minutes on the phone with. Lastly Keegan who said his team leader Luanda was going to call me today and hasn't. Believe it or not he didn't want to give me her name. dstv can listen to their"recorded" calls, but they only use this if we are in the wrong not them. They upgraded me without my consent and then discontinued my services.I cant seem to get an answer. When I asked Keegan how will I know when Thi will be Resolved he said I will know when it is done. What pathetic service in total I must have spent over an hour on the phone. This is the WORST part everytime I speak to someone new. I have to explain the situation again and again and again..</p> <p> </p> <p>...</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2017, 08:12
Official

Dear Natasha

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team